Apprenticeship in Sales / Administration – Italian speaking

Apprenticeship in Sales / Administration – Italian speaking

Pay: £25,000.00 per year

Benefits: structured on-the-job training in sales, tax and accounting · hybrid working · a clear route to progress · international client exposure

About the Role

We are looking for an enthusiastic, organised and commercially minded person to follow an apprenticeship in sales who speaks and writes fluent Italian and English fluently.

We are a London-based accountancy and advisory firm specialising in helping international businesses and individuals establish and operate in the UK.

This is a varied role combining client communication, business development support and general administration. You will learn about sales, tax and accounting and often be the first point of contact for prospective clients, helping them understand our services, coordinating proposals and supporting them through the onboarding process.

We’re looking for an enthusiastic person who enjoys working with people, takes initiative and is comfortable using technology to work efficiently.

Key Responsibilities

Client Liaison & Business Development

• Respond to enquiries from prospective clients, particularly Italian businesses and individuals.
• Communicate confidently with clients in both Italian and English.
• Understand prospective clients’ requirements and explain the services we offer.
• Arrange introductory meetings and coordinate follow-up communications.
• Assist with preparing quotations and proposals.
• Follow up with prospective clients and help convert enquiries into new business.
• Maintain positive relationships with existing clients and identify opportunities to provide additional services.

Administration & Client Onboarding

• Coordinate the onboarding of new clients, including collecting information and preparing engagement documentation.
• Maintain accurate client records and update internal systems.
• Manage client correspondence, documentation and administrative requests.
• Support the directors and professional team with administrative tasks.
• Monitor outstanding client requests and ensure matters are followed up promptly.
• Assist with the general organisation and smooth running of the office.

• Use Microsoft Office, CRM systems and AI tools to improve efficiency.
• Help maintain and improve client management and administrative processes.
• Identify opportunities to automate repetitive tasks.
• Contribute ideas to improve client communication and the overall client experience.

What We’re Looking For

Essential Requirements

• Fluent written and spoken Italian and English.
• The right to work in the UK, and eligible to be employed on an apprenticeship under the UK Government’s residency rules.
• Based within 45 minutes from our office in N1.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• A professional, friendly and confident manner when dealing with clients.
• Good working knowledge of Microsoft Office and general business software.
• Ability to manage multiple tasks, prioritise work and meet deadlines.
• A proactive attitude and willingness to take responsibility.
• Commercial awareness and an interest in developing client relationships.

Desirable Experience

• Experience in administration, customer service, sales support or business development.
• Experience working in a professional services environment.
• Familiarity with CRM systems.
• Experience using AI tools or automation to improve efficiency.
• An understanding of accounting, taxation or UK company formation.

Previous experience in accountancy is not essential. We are more interested in finding someone who is organised, personable, commercially aware and willing to learn.

What You’ll Gain

• Learn on the job: Gain practical, hands-on training in sales, tax and accounting, with no previous accountancy experience required.
• A varied role: Build skills across client relationships, business development and administration, so no two days are the same.
• International clients: Work with businesses and individuals from Italy and around the world, and put your Italian to daily professional use.
• Future-ready skills: Gain experience with AI, automation and CRM tools that employers increasingly value.
• Room to progress: Take on additional responsibility as you grow, with real opportunities to develop new skills.
• Meritocratic culture: Be recognised for initiative, ability and contribution.
• Flexible, hybrid working: Split your time between our Islington office and working remotely.

Please apply ASAP if you are interested: recruitment@cvandcoffee.com