I am a graduate in business economics. I successfully completed the training in Italy to be a qualified accountant and book-keeping auditor. I have the AAT Level 3 Diploma in Accounting. I successfully completed all modules of the Level 3 and 2 in the first attempt. I am currently studying the AAT Level 4 with only one exam left.
I have worked for accountancy firms in Italy and in London covering sales ledger, purchase ledger and bank reconciliation. I have also worked for an Italian company and for a non-profit organization in London. In the Italian company, I undertook general accounting duties. While I worked in the nonprofit organization, I have collaborated with the event’s manager to organize some conferences.
I joined American Airlines on ‘08 as a revenue accounting assistant in the ADM department; where I handled disputed debit memos, I checked payment received and I issued credit memos to agency billed incorrectly. I have also developed great confidence in checking and understanding ticket image, fare rule, fare calculation line, re-calculation of a fare. I later moved to the receivable team. I worked in a multi-currency environment where I reconciled company’s sales receivable, credit cards, GSA and travel agency (BSP) sales; and, I handled credit card chargeback. I have also worked on Credit Cards projects. I was later promoted to Revenue Accounting Technical Specialist role. I was the Subject Matter Expert for Revenue Accounting Systems and responsible for preparing project plans and ensuring the project remains on track. I have trained and helped Revenue Accounting teams in various locations to use Revenue Accounting Systems. I assisted the analyst team for potential development and solution of system glitch. I was later promoted to the role of Team Lead Revenue Accounting, I am Responsible for overseeing a team of 4 Travel Agency Service Assistants that are responsible for processing refunds, for memo distribution and resolution across Travel Agencies within EMEA, Pacific and India. My role also involves risk management of the travel agencies and in reconciliation of account lines.
I have good knowledge of accounting systems (Aviva, Sage, SAP, and others) and GDS (Sabre).