Telephone Credit Collector Specialist – Italian speaking

Job Title: Italian speaking Telephone Credit Collector Specialist

Location: Brighton

Salary: £19.000- £27.000 depending on experience

Type of job: Full time

Our client is a well-established group with 8 branches around the world and 500 employees in total. They specialize in credit consulting, management and debt collection. The Brighton branch is currently looking for a B2B / B2C Credit Collector specialist. This is a new project so we are looking for someone with a hands-on approachhappy to work in a start-up environment, with excellent problem solving skills to overcome any challenges you may encounter with little supervision. This role reports to the Collection Team Manager and offers lots of training and ongoing training.

As part of your job, you will be managing and soliciting clients or customers on utilities, financial, banking commercial products according to specific targets. You will be most of the time talking to clients on the phone, so you must have great communication skills and a bubbly personality.

Main responsibilities:

  • Credit management evaluation and analysis
  • Credit management via mail, telephone and other communication tools
  • The application of methods such as repayment plans and/or out-of-court solutions

In order to be considered for this role, you must:

  • Have effective telephone communication skills – we can only consider people with past experience in customer / sales roles via phone.
  • Have experience in telephone sales
  • Have experience working toward KPIs
  • Strong negotiation and problem-solving skills.

Please apply ASAP if you are interested in this opportunity.

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