Practice Manager Italian speaking

  • Full Time
  • London

Job Title: Practice Manager Italian speaking

Location: Central London

Salary: £33.000-37.000 depending on experience. Permanent and F/T job.

Our client is an established medical clinic based in central London. They are currently searching for a professional, compassionate and knowledgeable individual to fill the position of Practice Manager. The Practice Manager will be responsible for the overall operations of their medical practice. The successful applicant will act as an information resource and ambassador to patients, the general public, doctors and staff.

Practice Manager responsibilities:

  • Designs and implements workplace procedures
  • Liaises with doctors and healthcare professionals to ensure they have necessary support
  • Manages practice
  • Oversees daily practice operations, including appointment scheduling, billing procedures, insurances payment, debt collections, cleaning, security, and occupational health and safety
  • Leads a team made up of 2 or 3 receptionists
  • Controls the supply of medications and medical equipment
  • Manages patient records and IT system
  • Evaluates appointment procedures and patient services
  • Recruits, trains, and supervises new administrative employees
  • Interacts with patients and gains customer feedback about the practice
  • Addresses patient complaints in a compassionate and timely fashion
  • Monitors practice’s progress in meeting CQC requirements
  • Conducts regular staff meetings and annual performance evaluations for the administrative team

Required skills & qualifications

  • Italian native speaker, fluent in English
  • Previous experience in a similar role in healthcare, possibly 2+ years’ experience in medical office management
  • Working knowledge of medical terminology
  • Excellent written and oral communication skills
  • Problem Solving Skills
  • People person
  • Organisational Skills
  • Computer Literacy and Knowledge of Relevant Software
  • Ability to Work as Part of a Team

If you have experience in a management role at a small/medium-sized medical practice, we encourage you to apply for this position via the form below or by sending your CV to

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